“Can I make an appointment?”
Absolutely! So glad you asked! This is one of our most popular requests. We have a wonderful staff of career counselors who can assist you with everything from career exploration to resume critiques and interviewing tips. For your convenience, we’ve moved to an online system, so now you can schedule an appointment with a career counselor through your CareerNet account.
**(Alumni who graduated more than 1 year ago should call 212-998-4730 to ask about appts.)**
Scheduling an appointment online is easy! Here’s how:
1. Log into CareerNet.
2. On your homepage, click on the “Request a Counseling Appointment” link, located on the right hand side under “Shortcuts.”
3. Select your location.
4. Select all of the counselors’ names, or if there is a particular counselor with whom you would like to meet, you may choose just his or her name.
5. Select a blue date from the calendar and choose a time.
6. Type in your reason for the appointment (e.g. resume review, mock interview, career exploration) and click “Submit.”
You will receive an email saying that your appointment is “pending” and another email when the counselor has approved the appointment. Please allow a couple of business days for the approval email to be sent. Remember to write down the correct time, date, and location of your appointment and the name of the counselor. On the day of your appointment, arrive at least 5 minutes before your appointment time (10 minutes if you need to print your resume) and be sure to let the reception desk know that you have arrived!
Listed below are some related FAQs that may come in handy when scheduling an appointment.
As always, if you need extra assistance, you can call the reception desk at 212-998-4730 to speak with one of our staff members 🙂
Q: What if I don’t have a CareerNet account?
A: No worries! Call the reception desk: 212-998-4730. It’ll take just a minute.
Q: What if I don’t have the “Request a Counseling Appointment” link?
A: The link disappears temporarily if you already have an appointment scheduled. To check if this is the case (or to cancel or reschedule your appointment), try this: At the top of your CareerNet homepage, click on the “Calendar” tab. Then click the “Counseling Appointment” tab. Here you can view your upcoming appointment. (If you are missing either of these tabs, call the reception desk: 212-998-4730)
Q: How can I cancel or reschedule my appointment?
A: We ask that you cancel or reschedule your appointment as early as possible so that other students may sign up for that appointment time.
Canceling/rescheduling an appointment that is more than 48 hours away:
At the top of your CareerNet homepage, click on the “Calendar” tab. Then click
the “Counseling Appointment” tab. Click “Cancel” or “Reschedule.”
Canceling/rescheduling an appointment that is less than 48 hours away:
Call the reception desk to let them know that you need to cancel: 212-998-4730
After your original appointment time has passed, the “Request a Counseling
Appointment” link will reappear on your homepage and you will be able to
schedule a new appointment.
Q: I already have an appointment scheduled. Can I schedule another one?
A: You may only schedule one appointment at a time. Once your current scheduled appointment time has passed, the “Request a Counseling Appointment” link will reappear on your homepage and you will be able to schedule a new appointment. If you need to speak with a career counselor before your scheduled appointment, please come to our walk-in hours, offered Monday through Friday.
Q: I already have an appointment scheduled. Can I see if there are other times available?
A: Sure! If your appointment is more than 48 hours away, you can view other available appointment times by following the steps to reschedule your appointment (see above). Clicking the “Reschedule” button does not cancel your current appointment time until you have submitted a request for a new appointment time. **Remember: You can only schedule one appointment at a time. If you need immediate assistance, please come to our walk-in hours, offered Monday through Friday.
Q: Can I schedule an appointment for today?
A: Through the online system, appointments need to be scheduled at least 48 hours in advance. If you need same-day assistance, we have walk-in hours every weekday at specific times: (link to walk-in hrs) Walk-in hours are 5-minute sessions for resume and cover letter critiques as well as quick career-related questions.
**If you are applying for jobs and would like to have a mock interview, please plan in advance and schedule a 30-minute appointment online. Employers sometimes give as little as 1 day’s notice for interviews- don’t get stuck trying to schedule a last-minute mock interview! Remember: Be prepared. Plan ahead.
Q: Why can’t I click on any of the dates in the calendar?
A: If none of the dates on the calendar are blue (i.e. all of the dates are gray), check to make sure you’ve chosen the correct location and that you’ve selected all of the counselors’ names in the boxes to the left of the calendar. If you still cannot click on any dates, all of the appointments are booked and you should check back later. A bit of insider information: The counselors regularly add appointments to the calendar based on their availability. If it looks like there aren’t any appointments all month, check again later to see if more have been added. Also, you will not be able to view any appointments more than 28 days out. So if it looks like there aren’t any available appointments for the next several months (or years), don’t panic! Those appointments will appear as the dates draw near.